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Bean Parish Council

PayPal and Open Reach scams

By Jan Becket Bean Parish Council

Wednesday, 29 January 2020


Bean Parish Council Contributor


Please be alert to these two scams that are currently targeting Kent residents by phone and text message.

Openreach Scam Phone Call

  • You receive a call from criminals claiming to be from Openreach.
  • You are told there is a problem with the broadband in your area.

The criminal asks you to log on to your computer and download ‘specialist software’.

What to do:

  • Hang up the phone!
  • Do not log on and do not download any software.
  • Openreach will never contact you directly, unless you have contract work that you are aware of, confirmed in writing.
  • They will never ask for personal details or remote access to your router or computer.
  • Report to Action Fraud, or call 0300 123 2040.

Please warn vulnerable family members, friends and neighbours.

Scam PayPal Mobile Text Message

How it works:

  • You receive a text message saying it is from PayPal
  • The scam message says there has been unusual activity on your account
  • You are told to click on a link in the message

What to do:

  • Do not click on the link!
  • Log onto your PayPal account to check for any unusual activity
  • Read about phishing scams on the PayPal website
  • Report the scam to Action Fraud 0300 123 2040 or online

Please warn vulnerable family members, friends and neighbours.

Contact Information

Jan Becket

  • 01474832999
  • 07712308419

Find Bean Parish Council

Bean, Dartford, Kent